Kent County Council’s radical new idea delivered, making it the first council to undertake turnaround of a failing authority
Simpleworld designed this model with Kent and helped secure its high-profile partnership to raise Swindon Social Services from 0 to 2 star. The partnership’s success proves the model’s key principles and its potential application in large-scale performance improvement:

• The levers of change in end services reside in improving higher management functions such as HR, Finance and Commissioning.

• The agents of change are ‘live’ practitioners with the latest best-practices from ‘excellent’ authorities.

• The scalability of change comes from a library of generic best practices for repeatable deployment.

 
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